Our Shipping and Orders Policy


SHIPPING

We include free shipping via USPS on all of our luxury costume jewelry items for addresses within the continental United States. Arrival time after the package ships is typically 2 - 3 business days- depending on your location. 

We offer upgraded UPS Next Day and UPS 2nd Day expedited options as well. Select one of these shipping methods at check out. Please note that these shipping times are based on when the item ships not when the item is ordered. Please see the Order Processing Time and Tracking section below for more information.  

Sorry, we do not offer international shipping for our luxury costume jewelry items. If you wish to have this service, please contact us at info@bespokefinejewelry.com

NOTE: To prevent fraud, we will ONLY ship items to the billing address for the credit card used for payment, no exceptions.

An adult signature may be required for delivery of package for orders over $399- unless you ask us to waive this security feature. If you waive the signature option, we are not responsible for any lost or stolen packages.

ORDER PROCESSING AND TRACKING

Once your order has been accepted, we will provide you with an estimated ship date. Upon shipment you will receive an email stating that your item has shipped along with the USPS or UPS racking number for the package.

Generally, our luxury costume jewelry pieces ship within 1 to 2 business days. Rings may take 2 to 3 business days (or longer) depending on the finger size. If a finger size is not available for shipment within 2 to 3 business days a credit will be issued. 

Please see our Terms and Conditions page for custom jewelry and other non-costume jewelry order processing times. 

If you need it in a rush, let us know in the comments of your inquiry. Sometimes we can rush the order. Each piece is different, so we will discuss your options once you submit your inquiry.

 Most of our shipments include tracking information for your convenience. You will receive this information via email once your item has shipped.